I’m Jon Hall, and I’ve been working in the IT Service Management and IT Asset Management industries for over 15 years. Based in the UK, I work as a Product Manager in the R&D division of BMC Software.
This blog is a place where I share stories, experiences, thoughts and observations, as IT Service Management evolves to find its way in a world of consumerized technology and changing expectations.
In moments of spare time I ride bicycles, watch football, take photos of sports culture, and try to get muddy as often as possible.
Please note that the views stated in this blog are my own, and are not official statements on behalf of my employer.