Commentary, thoughts, stories and discussion from the changing world of IT service delivery.

The myth of trust: why consumer feedback is making us rethink IT (new article at ServiceDesk360)

Posted on February 28, 2014May 27, 2015 by Jon Hall

Following on from my Tomorrow’s Future Today presentation on the same subject, I’ve written a blog for the UK-based ServiceDesk360 site, which is run by the organisers of the Service Desk and IT Support Show (SITS).

Jon Hall at ServiceDesk360.com

Like this:

Like Loading...

LinkPosted in Consumerization, IT Service Management, Social IT, User ExperienceLeave a comment

← Tomorrow’s Future Today 2014: The End of IT’s Monopoly on Trust

Is the lack of ITSM and ITAM alignment causing application sprawl? →

Leave a Reply Cancel reply

Enter your comment here...

Fill in your details below or click an icon to log in:

Email (required) (Address never made public)

Name (required)

Website

You are commenting using your WordPress.com account. ( Log Out / Change )

You are commenting using your Twitter account. ( Log Out / Change )

You are commenting using your Facebook account. ( Log Out / Change )

Cancel

Connecting to %s

Notify me of new comments via email.

Notify me of new posts via email.

Search for:

Jon Hall on Twitter

Hi! Thanks for visiting. This is my old twitter handle. My account is now at @jonstevenshall as that's my married name. 3 years ago

Create a free website or blog at WordPress.com.

Privacy & Cookies: This site uses cookies. By continuing to use this website, you agree to their use.
To find out more, including how to control cookies, see here: Cookie Policy

Follow Following
- Evolving ITSM
- Already have a WordPress.com account? Log in now.

%d bloggers like this:

Share this:

Like this:

Related

Leave a Reply Cancel reply